Ambassador CSR Calls

Member Call Questions/Conversation Starters

·         What is new at your business?

·         Invite them to an upcoming event (Ribbon Cutting, Power Lunch, etc.)

·         Are you getting our e-mails/ newsletters?  (Monday Morning Coffee Member to Member, or News, Views & Issues)?

·         Do you participate in the McLean County Cash program?  Would you like to?

·         Remind them of the opportunity to leave literature (flyers, brochures, etc.) at the Chamber for new member packets.

·         Would you like information on any committees, events, ECHI, sponsorships, etc.?  How shall we follow up with this information?

·         What current business or community issues would you like to see the Chamber get more involved in?

Member Call Response Form

Ambassador           Date

Member Business

Contact

Satisfied with Chamber membership?
Yes
No    

If not satisfied, please provide explanation/reason:

Follow up needed?
Yes
No

If follow-up is requested, what topics/issues need to be covered:

Please provide information if there are any happenings/updates with the business that we need to know about:

Comments/Business Concerns: